Category: Uncategorized

Navigating the vast seas of product searches in B2B and B2C marketplaces can be quite a headache, especially with loads of data from various suppliers. It’s tough for marketplaces to tweak supplier info without spending a fortune, yet when searches go awry, customers tend to blame the marketplace, not the suppliers. My new article suggests a slick new way to cut through the clutter—think product families, not just standalone products. This isn’t just about tidying up; it’s about making the search experience smoother and more intuitive for everyone involved. Let’s dive into why the old way of doing things—splitting catalogs into neat categories and individual products—just doesn’t cut it for big, diverse inventories. Take electronics and clothes: sorting shirts by color and size is straightforward, but try categorizing gadgets that way and you’re in for a real challenge. The game-changer here could be switching to a product families model, which groups related products together under one big family umbrella. This approach keeps things organized and makes shopping easier, which is exactly what we need for a smoother, more customer-friendly search process in our digital storefronts.

The Part I of this topic is about Product Families as an extension of the Variant Products concept.

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An incremental load is a form of ETL (Extract, Transform, Load) process that involves transferring only the data that has been altered since the last loading session. This approach is both more efficient and quicker than performing a full load because it minimizes the volume of data that needs to be moved and processed. 

However, implementing an incremental load necessitates mechanisms for recognizing and monitoring modifications in the source data, using methods like timestamps, flags, or versioning. Additionally, it must effectively manage issues like conflicts and duplications, for instance, when a single record undergoes multiple updates.

In this article I am focusing on my experience in implementing the optimized data loader integrated into the target system which was SAP Commerce. Simply put, it handles duplicates and minimizes the number of unnecessary database writes. 

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Imagine a world where an AI system not only listens but observes, constantly collecting data unless explicitly told not to. This “exoskeleton for the brain” is not just a tool but a transformative extension of human capability, enhancing efficiency and decision-making in everyday tasks. For some, this raises alarms about privacy and the potential for misuse in a society already wary of data overreach. Yet, the real question lingers: how will such capabilities shape the way we live, work, and interact not just with technology but with each other?

As we stand on the brink of making these integrations a reality, it’s important to consider not only the current implications but also the generational shift that might come with it. The youth of today, growing up with AI as a norm rather than an addition, might view this integration as indispensable—melding their cognitive functions with artificial intelligence to an extent previously unimagined. This narrative isn’t just about the technology we create but also about the human experiences and societal structures that will evolve with it. Dive into the full discussion to explore the profound shifts looming on the horizon.

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When exploring any topic, I tend to focus more on limitations than on capabilities. This is because capabilities are widely promoted—everything from documentation to marketing materials talks about them. But limitations have to be gathered bit by bit.

When I interview developers, I often ask not about what can be done with the e-commerce platform but about what cannot be done easily or what is difficult or what is expensive to implement. Such questions significantly better reveal the potential and capabilities of a candidate.

And now, having recently delved into CommerceTools, I make notes in the process of studying the documentation about what is missing or what requires more serious investment of effort and time than it may seem.

In this article, I share these notes.

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In this article, I want to share an interesting experience. It has nothing to do with SAP Commerce and might even be unrelated to eCommerce, but it could be useful for Solution Architects when tackling a task similar to mine. And the task was interesting.

It was a huge Excel file for generating estimates for B2B customers. A manager entered a bunch of parameters according to customers’ needs and get a printable quote. This Excel spreadsheet was really old, already about ten years old, and all these ten years, different people have been adjusting it, correcting it, adding formulas and constants. Basically, almost nobody knew how it worked in all details. All this evolved into a dozen tabs, each filled with numerous formulas. And these formulas refer to similar formulas from the adjacent tabs. It has almost a thousand formulas, mostly complex. How to untangle this knot?

There was no documentation, but even if there had been, where is the guarantee that the documentation fully matches the Excel file? After all, if it doesn’t match, finding the root causes of the discrepancies will be very difficult. Since the Excel file is the source of truth, it basically is the documentation.

These are the kinds of problems I love. In the article, you’ll find the solution and, believe me, it’s very non-trivial.

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Search Analytics: Testing and Monitoring eCommerce Search

In this article, I want to talk about my experience with how to make a website or online store search more responsive to business requirements and user expectations.

It’s common to give too much attention to technical issues, especially now, with the advent of machine learning/AI in this field. But more often than not, the deepest problems are on the surface and their solution is much simpler than a functional refinement.

One of the main challenges in managing e-сommerce websites is ensuring the product search feature works effectively. Imagine this: you notice an issue with how products are being found through search, and you decide to fix it by tweaking some settings. However, altering these settings could unexpectedly impact your business. When we talk about something being ‘broken’, it’s not just about error messages popping up. Rather, it could mean that customers are having a harder time finding what they want, which might lead to fewer sales over time. This is a subtle effect that can spread across your entire platform. But how do you pinpoint the exact cause of such a decline? Testing and monitoring changes in an ecommerce environment are complex because even small modifications can have wide-ranging effects on customer behavior and, consequently, sales performance.

To monitor changes, it’s essential to understand what to collect and how to extract data from the gathered information. Specifically, for e-commerce search, there are no good ready-made monitoring tools available, but there are various DIY kits that address some needs. Such tools suggest collecting and analyzing search results for reference queries and visualizing changes over time. However, this approach falls short in many respects. For instance, it only covers the most frequent queries.

When it comes to modernizing site search, there’s a big question about whether this is done from scratch or if it’s possible to use accumulated data from existing sessions. Developing from scratch is always a risk—because any assumptions you have about how users will search for content may be wrong. Therefore, regardless of how good the first version of the search turned out to be, it will need to be revised and reworked many times.

Today, I want to share the approach that I have used in several projects. I call it Search Analytics. Read More »

SAP Commerce Cloud’s modular DTO generation system, while robust, sometimes falls short for developers seeking advanced customization, such as specific annotations or dynamic DTO generation strategies. The solution? An underexplored, undocumented hints mechanism that offers a deeper level of customization by allowing the injection of custom logic into DTO generation.

This mechanism represents a significant opportunity for those looking to push beyond the platform’s standard capabilities, offering a pathway to tailor DTO generation precisely. However, navigating this feature requires insight into SAP Commerce Cloud’s DTO generation mechanism, including custom post-processors and XML configuration parsing.

Our article serves as a guide for developers eager to explore this advanced customization layer, detailing the steps to effectively utilize the hints mechanism without delving into the technical complexities here. Discover how to harness the full power of undocumented hints for your DTO customization needs in SAP Commerce Cloud by exploring our comprehensive exploration.

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A number of customers have been talking about the upgrade policies defined by SAP for SAP Commerce Cloud and the Composable Storefront. I mentioned the upgrades last year in the hybrismart.com article.

Historically, since I first met hybris 4 in 2009 I have seen clients who did not upgrade their versions of SAP Commerce for years. However, that all changes with latest policy SAP have with the CCV2 environment. 

These policies require that the merchant needs to keep on top of the upgrades which are currently being issued each month and therefore factor those upgrades into their development, testing and release cycles. Each release of SAP Commerce and the Composable Storefront has a 6 month validity period after which the release cannot be deployed.

A key question being asked is how onerous is this upgrading process ? and how often ?  There are usually two views: 1) the “little and often” approach, a view also recommended by SAP, that upgrades should be factored frequently; 2) the “if it isn’t broke don’t fix it” approach where we have seen examples SAP Commerce version they use has passed its long term support date.

In the end, it comes down to priorities and costs and we have experienced upgrade projects taking months because the version being upgraded from is quite old. 

In order to get a tangible view of the current upgrading of both SAP Commerce and the Composable Storefront I decided to undertake some sample upgrades on a local version I run. For those who are interested, I use an Oracle VirtualBox VM Debian guest running in a Windows 11 host).  I have traditionally built SAP Commerce using the various out-of-the-box recipes and accelerators using the instructions published by SAP. To an extent, what I am doing probably reflects what many project teams have undertaken, in that someone needs to undertake the “upgrade” user story  and share with their team.

In this article you will find the detailed walk-through.

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Back in March I wrote about how SAP had released Spartacus 5 in November 2022. I covered how it had been released as a commercial entity and I had analysed the release policy and then estimated that it would make sense for SAP to update the Composable Storefront package to use a newer version of Node.js during 2023 for ensuring a longer term support prospect.

I was partly correct – but I had underestimated what would happen !. In fact as of end-November 2023, there have been 9 releases of the Composable Storefront since 5.0, now being released on an almost monthly basis, and there have been 12 update releases of SAP Commerce Cloud itself, now in the form of the “Continuous Innovation” releases 2211.x, and at time of writing to 2211 updated to release 2211.15 and also released on an almost monthly basis.

I suspect that between the time I write this, and the time you read that at least one more release of Composable storefront and Commerce Cloud will have been released. In this article, I will share some important updates on this topic. Read More »

Discover ‘fsdumpviewer’, a practical utility designed for developers and system administrators. This tool streamlines the process of comparing and synchronizing filesystem snapshots across different computers in a semi-manual manner. Especially it is important for the folders with the huge number of files and with the bulky files. Since we’re dealing with a blog about SAP Commerce, we can apply this to a local SAP Commerce installation that isn’t under version control. Key features include visualizing file hierarchies from standard directory listing commands – like midnight commander’s, highlighting discrepancies in file size, permissions, and checksums, and creating scripts for efficient file synchronization or archiving. Whether you’re dealing with project synchronization, system integrity checks, or selective file sharing, ‘fsdumpviewer’ offers a clear, interactive approach to finding solutions for your needs. Read More »