Product data is a core of e-commerce and integral part of the customer experience and customer journey. The well-organized product data drives customer acquisition, sales and eventually results in the increasing lifetime value of a customer.
SAP has recently announced a new SaaS offering, SAP Product Content Hub, a cloud-based solution for product and information management (PIM). The new product relies on the SaaS model only.
In this article, I’m basically just going to give a little bit of an introduction to what SAP Product Content Hub is as well as shed some light on what is under the hood in terms of architecture and customizability. Read More »
What content management system you use is of a much higher importance today than it was years ago. Today’s CMS needs to contend with a multi-device world with a wide variety of tablets, mobiles, laptops, and be architecturally ready for new not-yet-existing channels in the consumer’s universe, such as AR/VR and the Internet of Things.
A CMS typically consists of a frontend part, or a «head», and backend. The headless CMS, as their name says, don’t stick to a single predefined “head”. Theoretically you can develop your own if it is good for your case. Another name for headless CMS is API-first, because this interaction is based on APIs.
For example, the old hybris CMS Cockpit had both parts built with ZK Framework, which orchestrates both the HTML/Javascript “head” and was the essential part of the CMS backend. These parts were tightly connected and intertwined into a single unit called CMS Cockpit. Later, SAP announced Smartedit, which has been a big bet and a quantum leap for Commerce Cloud’s content management. Spartacus, the open source Javascript storefront from SAP, well complemented Smartedit. I published the comprehensive reviews of both products in the blog earlier.
There are a number of headless content management systems that are mature enough to efficiently replace the built-in Smartedit CMS. Among them I would highlight Contentful, Prismic, DotCMS, Cloud CMS, Amplience, and ContentStack as well-established and innovative products with clear roadmap and good integration capabilities.
One of my recent research projects was aimed at using ContentStack as a headless content management system for SAP Commerce Cloud. This article uncovers the key highlights of the research. As the result of that work, I also created a data migration tool for moving existing CMS content from Commerce Cloud to ContentStack.
What is ContentStack? ContentStack is a SaaS headless CMS with an API-first approach that offers the approach known as Content-as-a-Service. It focuses on managing structured content into data feeds that other applications, such as Commerce Cloud, can consume. You can design a content data model interactively or via the ContentStack API and populate the structures with the content interactively or via the same API.
In this article, I pay special attention to the data migration from Commerce Cloud’s CMS to ContentStack. This exercise helped me to see the complexity in all its glory. Because when you design a system from scratch, you can evade platform’s constraints by designing the structures compatible only with the new CMS. When you need to migrate data, you have to find a solution on how to adapt concepts and data models to get them compatible with Commerce Cloud.
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SAP Commerce Data Hub is an ETL integration platform introduced by SAP back in September 2014 as part of Hybris 5.3. Today it is being decommissioned because of better alternatives but many are still using it and may benefit from these insights.
In this article, I am going to dissect Data Hub and turn it inside out. It is more or less a post-mortem at this point but for those who are still using Data Hub, it may be a good complement to the official documentation.
I must say that nobody liked Datahub despite all the efforts being made by SAP. I think we’ve put up with it for too long. It was the only SAP-aware integration platform that comes with Hybris/SAP Commerce, and later SAP Commerce which was recommended by the vendor for master and transactional data replication. Read More »
There are different ways to integrate SAP Commerce Cloud with SAP and non-SAP systems. The choice would depend upon the capabilities and limitations of the systems involved. These are related to the integration interfaces, data formats, extensibility, cost of changes, strategic plans and many other factors.
Right now we are facing to a kind of uncertainty because one solution, SAP Commerce Data Hub, is declared retiring, and another, Cloud Platform Integration, is defined as strategic and developing that may create an impression that the product is immature and in beta (it is not so!).
In fact, SAP Cloud Platform Integration is not too young as many from SAP Commerce/Hybris community think. The platform has been continuously evolving since June 2013. It went by another name, SAP HANA Cloud Integration (SAP HCI). The product was renamed at the beginning of 2017 as part of a general rebranding of SAP’s cloud offering. In 2018, SAP SCPI started showing up in the context of Commerce projects.
In this article, I want to address the most common myths and objections associated with this product and explain the fundamental concepts behind the solution. Read More »
Today SAP officially released a new version of SAP Commerce Cloud, 1905. “05” stands for “May”, today is 30th, so SAP barely made it on time. What is new?
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In this article, I give a technical overview of hardware security key based authentication and take you through a worked example of SAP Commerce and hardware security key integration. Read More »
Last week, the 30th annual SAP SAPPHIRE NOW conference took place March 7-9 in sunny Orlando, FL. This year, it was three in one: SAPPHIRE NOW, ASUG conference and CX LIVE. All three brought no fewer than 30,000 attendees to the Orlando’s Orange County Convention Center. More than 2400 sessions were held during the three days, spread throughout more than 1,5 million square feet of exhibition space, meeting rooms and halls. For those of you who didn’t make it to SAPPHIRE NOW and CX LIVE, I’ve pulled together key takeaways from both. Read More »
When it comes to your overall website usability and providing good user-experience to your site visitors, the login component plays a very important role. This article explains how it should be built to provide the best customer experience. I am focusing on how to implement login forms and authentication process in the e-commerce systems built on top of SAP Commerce Cloud, but general recommendations and findings are applicable for other platforms too. Read More »
