A note from 2026: This article was published in 2018. SAP Hybris is now SAP Commerce Cloud, the old wiki.hybris.com enablement links have largely moved to SAP Help Portal, SAP Community, or learning.sap.com, and some third-party resources in this digest may have changed or disappeared.

E-commerce Architecture

SAP Hybris Deep Dive Channel (requires SAP ID)

SAP Hybris Deep Dive Channel

A new enablement channel for customers and partners working on technical topics. There is only one video so far: SAP Hybris Service Factory – What, Why, How?

Microservice Architecture for eCommerce – free eBook

A great introduction to microservices: best practices, case studies, technologies, and patterns. The book is compact, but clear, concise, and very focused on the topic.

Recommendation engines, AI, and Machine Learning

Image similarity: Filling attribution gaps with image recognition without a training set. The solution is great for solving the issues of misattribution and creating similar-image product groups for search and navigation purposes.

Image similarity example

Deep Learning Architectures explained in human language

A great introduction to the topic.

Deep learning architectures explained

Ten Product Recommendation Techniques to Improve UX and Conversions

Product recommendation techniques

The link:

Seven examples of AI in retail and e-commerce

Take a closer look at some of these interesting companies integrating AI into retail and e-commerce technology:

The link:

UX, UI, and Marketing

Seven best practices for superior eCommerce site search

  1. Have a prominent search bar with autosuggest
  2. Show relevant suggestions in a drop-down search to give your customer an idea of the depth of your product range
  3. Show most popular products below relevant search results
  4. Display prices along with product suggestions
  5. Unclutter your homepage and make the search box visible
  6. Don’t go overboard experimenting with the UI
  7. Try out the unusual

Link:

Eight design patterns for Autocomplete suggestions

  1. Style Auxiliary Data Differently
  2. Avoid Scrollbars & Keep the List Manageable
  3. Highlight the Differences
  4. Support Keyboard Navigation
  5. Match User’s Hover Expectations
  6. Show Search History
  7. Reduce Visual Noise
  8. Consider Including Labels & Instructions

Read more: https://baymard.com/blog/autocomplete-design

Implementing autocomplete search for large-scale e-commerce catalogs as an add-on service, integrated with the existing search engine and e-commerce backend.

Seven Product Page UX Implementations that make REI Best-in-Class:

  1. All Products Need At Least One ‘In Scale’ Image (28% Get It Wrong)
  2. Allow Users to Purchase Temporarily ‘Out of Stock’ Products (68% Don’t)
  3. Avoid Sneaky Displays of ‘Free Shipping’ Promotions (8% Don’t)
  4. 5 Requirements for the ‘Ratings Distribution Summary’ (65% Get It Wrong)
  5. Provide Both Site-Authored FAQs and Community-Driven Q&As (70% Get It Wrong)
  6. Provide a Cross-Sell Section that Only Contains ‘Alternative Products’ (28% Don’t)
  7. Provide a Cross-Sell Section that Only Contains ‘Supplementary Products’ (47% Don’t)

Read more:

Holy grail of e-commerce conversion optimization: 91-point checklist

Holy grail of e-commerce conversion optimization infographic