Tracking and Visualizing Real-Time Operational Metrics in E-commerce
In one of my projects, it was crucial for me to monitor data volumes and some specific e-commerce system parameters and alert the technical team if there were any abrupt or unexpected changes in them. These fluctuations occasionally (though not always) signaled potential existing issues or an increased likelihood of future problems.
I am focusing on operational parameters (orders, shopping carts, customers, logins, product data quality), not technical (page load time, timeouts).
Due to the lack of built-in solutions in SAP Commerce for this function, I had to design and implement a custom solution from the ground up. This article delves into the specifics of that development process and details of the architecture.
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