A big announcement from Florida: SAP Hybris is replaced by SAP Customer Experience (or SAP CX) for the brand and SAP C/4HANA for the CX suite, a “new CRM”. Latest acquisitions, Gigya (customer identity management), CallidusCloud (technology that links salespeople with information related to pricing, incentives & commissions), and Coresystems (the field service module) are now part of SAP C/4 HANA. You will find a a single-page view of what this suite is, all products and components. Read More »